![]() Please ensure that your items are returned unused with all Ralph & Russo packaging and labels attached. ![]() We shall endeavour to respond within one working day. To arrange a return please email with your order confirmation and reason for returning. You will not be charged the cost of delivery or return as we offer a complimentary returns service worldwide. We will collect from your home or an alternative address for free. Try your purchase on in the comfort of your own home and should you be dissatisfied, you have 14 days from the date you received your order to exchange or return for a full refund. If the product you are wishing to purchase is made using exotic materials, shipping can take between 2 and 8 weeks if outside of the UK as they require CITE export documentation. We ship to 54 locations including Duties & Taxes, however if your are situated outside of these 54 locations, you will be required to pay duties and taxes on your product. For further information please refer to our Terms & Conditions. These will be made available to you during checkout should they be available. ![]() In some regions we offer a variety of shipping options. ![]()
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